Job Details

ID #54100995
Estado Florida
Ciudad Fort lauderdale
Fuente Florida
Showed 2025-07-01
Fecha 2025-07-01
Fecha tope 2025-08-30
Categoría Servicio al cliente
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Customer Support & Verification Specialist | Health Insurance

Florida, Fort lauderdale
Aplica ya

Customer Support & Verification Specialist | Health Insurance

Are you detail-oriented, empathetic, and thrive in a supportive environment? Join our growing team as a Customer Support & Verification Specialist and play a critical role in helping individuals access quality health coverage.

We’re a health insurance agency focused on ACA plans and supplemental policies like Dental Hearing, and Vision. As we grow, we’re building a service-first team to support clients with professionalism and care.

What You’ll Do:

-Handle inbound and follow-up calls to assist customers with application status, plan details, and enrollment questions

-Verify applicant information to ensure accuracy and compliance before policy submission

-Support licensed sales agents with real-time assistance on client accounts

-Document all interactions accurately in CRM and policy management systems

-Escalate technical or compliance issues to the appropriate departments

-Maintain a positive, respectful, and helpful tone with every customer interaction

What You Bring:

-1+ years in customer service, call center, or insurance support roles (health insurance preferred)

-Excellent phone presence, listening skills, and verbal communication

-Ability to multitask and manage time effectively in a fast-paced setting

-Familiarity with ACA plans, enrollment processes, or insurance verification is a plus

-Bilingual (English/Spanish) a strong plus

What We Offer:

-Competitive base salary + performance bonuses ($600-750 per week)

-Flexibility with supportive team culture

-Paid training and onboarding

-Clean and Safe office environment (In Person)

-Supportive team with ongoing training and coaching

-Growth and advancement opportunities

If interested please send resume to admin@carebridgeia.com. We're looking forward to hearing from you!

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